Just before Christmas 2022, TSB was fined a total of £48.65million by the FCA and PRA for failings related to its migration to its new parent’s, Sabadell, technology platform, Proteo, in 2018. The impact on customers was considered material and resulted in findings of breaches of a number of the
Continue Reading Managing Migration and Go Live Risk: Lessons from the TSB – Sabadell Migration
When entering a long-term services contract, the prospect of future political or environmental changes affecting performance will not be the parties’ primary focus. However, circumstances can change quickly and without warning, particularly in what may be regarded as more challenging jurisdictions. Whether due to regime change, civil unrest, military action
Continue Reading War, Coups and Hurricanes – Exiting long-term services contracts when conditions change
The pace of movement towards cloud based service solutions seems to be unrelenting, and encompasses solutions of increasing value and criticality. There is accordingly a lot more discussion and negotiation concerning the contract terms which would govern such services. However, whilst much attention will understandably focus upon important themes such
Continue Reading Hidden Challenges of Enterprise Cloud Engagements
Victoria Lee co-leads DLA Piper’s Global Technology Sector and has been practicing law at DLA Piper for more than 25 years. She focuses on representation of emerging growth and public companies in complex technology and commercial transactions in the technology sector, as well as a variety of other industry sectors.
Continue Reading Five Questions with Victoria Lee: DLA Piper Partner; Global Co-Chair, Technology Sector; and Managing Partner for Northern California and Silicon Valley
Since the 1990s, one of the great success stories in India has been the growth of the IT and outsourcing services sector. Building first from the shortage of specialized IT resources required to address the Y2K bug in the run-up to the new millennium (for those old enough to remember!),
Continue Reading COVID-19 and the India services sector
Outsourcing agreements might considerably change with the usage of IoT and artificial intelligence technologies.
Continue Reading How outsourcing changes with the IoT and artificial intelligence
Written by Nichola Prescott, Associate, London
The Financial Conduct Authority has published a document setting out a list of points for financial services firms to consider when preparing for and evaluating third-party technology banking solutions.
Where a third-party provides services which are critical to a regulated firm’s business operation, it
Continue Reading FCA guidance for firms thinking of using third-party technology (off-the-shelf) banking solutions
NEW RELEASE: CHAPTERS 11 AND 12 COMPLIANCE AND DATA PROTECTION
DLA Piper’s award-winning global Technology and Sourcing team is pleased to release the 11th and 12th chapters of the Sourcing Reference Guide, our handbook to conducting successful sourcing transactions.
Chapter 11 looks at Compliance and Chapter 12 looks at Data
Continue Reading DLA Piper Sourcing Reference Guide
